Senior Growth Analyst · Eternal (Zomato) · IIT Kharagpur '22

Alok Munshi

Growth Strategist. Builder. Systems Thinker.

LinkedIn ↗
+79%New user growth
$30M+Revenue generated
60%Conversion uplift
+29%OTR improvement
scroll
New user growth+79% monthlyRevenue generated$30M+Conversion uplift+60%OTR improvement+29%Card acquisitions24K+IIT KharagpurCGPA 8.57WhatsApp accounts9 WABAs · ~$0New user growth+79% monthlyRevenue generated$30M+Conversion uplift+60%OTR improvement+29%Card acquisitions24K+IIT KharagpurCGPA 8.57WhatsApp accounts9 WABAs · ~$0

The person behind the metrics

I think in
systems.

I started in Chemical Engineering at IIT Kharagpur — not because I wanted to become an engineer, but because hard problems with real-world constraints were the most interesting things I could find. That instinct didn't change. It just found a better domain.

Growth, to me, is an engineering problem with human variables. You zoom out to understand the system, identify the highest-leverage point, form a hypothesis, then ship fast and measure honestly. I've done that at OYO, American Express, and Zomato — and when the right tool didn't exist, I built it myself.

I'm drawn to problems that are genuinely hard and matter at scale — the kind where the solution has to hold for millions of people, not just work in a demo.

🏔️

Mountain person

The Himalayas have a way of resetting your perspective on what actually matters.

🧠

First principles first

Strategy before data, frameworks before tools — then I execute fast.

🚀

Builder at heart

I get restless waiting for things to get built. If I can ship it myself, I will.

🐕

Future dog dad

Don't have one yet. Working on it. Probably a Golden Retriever.

🌍

Currently exploring

AI-native growth infrastructure · next Himalayan trek · and what comes after Zomato.

Impact at scale

Numbers earned,
not inherited.

Every metric came from deliberate strategy, rigorous experimentation, and relentless execution — across Zomato, American Express, and beyond.

+79%

Monthly new user acquisition growth

Grew new user monthly acquisition by 79% at Eternal (Zomato), while maintaining a strong payback period. Owned strategy, capital allocation, and execution — end to end.

$30M+

Incremental revenue generated

Designed digital acquisition strategies at American Express targeting high-LTV segments across UK, Australia, Canada, and Japan using behavioural and geolocation signals.

60%

Conversion uplift delivered

Led A/B and multivariate experimentation across the full user application journey at American Express. Rigorous test design, fast iteration, measurable results.

+29%

New-user order-through-rate

Drove product growth initiatives — onboarding, homepage, menu, cart redesign — improving new-user retention and purchase conversion from day one at Zomato.

24K+

Card acquisitions at AmEx

11%

Campaign ROI lift

45

Districts — KioGo startup

8.57

CGPA — IIT Kharagpur

Built & shipped

Things I built.

I don't just strategise — I build the infrastructure. Solo, fast, at near-zero cost. Two of these run in production at Zomato and AmEx today.

Live · In production

WhatsApp Campaign Engine

An intelligent proxy layer that sits between a CRM and WhatsApp messaging provider. When Meta pauses a template mid-campaign, the system auto-swaps to an approved backup in under 3 seconds. Built entirely solo — no vendor, no agency, no budget.

Cloudflare WorkersKV CacheMeta Graph APIApps ScriptGoogle Sheets
9
WABAs unified
<3s
Auto-recovery
~$0
Monthly cost
100%
Uptime
📄
COMING SOON

AI Resume Builder

Parses resumes, rewrites in STAR format, generates ATS-optimised output

AI
Powered
ATS
Optimised
View details →
📊
BUILT · INTERNAL

Competitive Intel Dashboard

Real-time app store intelligence replacing manual weekly reporting — at Zomato

Live
Rankings
Daily
Auto-report
View details →
🎯
BUILT · INTERNAL

Decision Management Interface

Product × channel targeting, dynamic offer logic and real-time segmentation — at AmEx

24K+
Acquisitions
4
Markets
View details →

Career journey

The story so far.

From startup founder in college to scaling growth at one of India's most ambitious companies. Every stop was intentional. Every role left something behind.

👇Tap each role to explore

Senior Marketing Analyst — Growth & Retention

Eternal (Zomato)

Nov 2024 – Present

Current role

+79% new user growth · +29% OTR · WhatsApp Engine built solo

Own end-to-end growth strategy, investment decisions, and unit economics for Zomato's new user funnel — spanning performance marketing across Meta, Google UAC, and Apple Search Ads, product growth initiatives with design teams, and cohort-level capital allocation. When a tool I needed didn't exist, I built it.

Built the WhatsApp Campaign Engine solo — a production-grade proxy layer across 9 WhatsApp Business accounts that auto-swaps Meta-paused templates in under 3 seconds, at ~$0 monthly infrastructure cost. Zero downtime since launch. Also built a real-time Competitive Intel Dashboard via Sensor Tower API, served daily to cross-functional stakeholders and leadership.

GrowthPerformance MarketingBuilderZomatoP&L Owner

Dual identity

Growth brain.
Builder brain.

What makes this rare: I think in strategy and first principles — then I build the system myself. No hand-offs. No dependencies. No waiting.

📈
Growth Strategist
Zomato · AmEx · OYO
Growth Strategy & P&LEnd-to-end funnel ownership · Zomato new user acquisition
Performance MarketingMeta · Google UAC · Apple Search Ads · multi-million monthly scale
A/B & Multivariate Testing60% conversion uplift · 12+ global campaigns · AmEx
Cohort & LTV AnalyticsPayback period modelling · retention curve analysis
Unit EconomicsCAC, ROAS, LTV-based capital allocation across channels
Product GrowthOnboarding · homepage · menu · cart redesign · +29% OTR
⚙️
Builder / Engineer
Cloudflare · Python · Next.js
SQL / HiveDaily query work across Redash, Hive · complex funnel analysis
PythonAutomation scripts · data pipelines · Airflow DAGs
Cloudflare WorkersWhatsApp Campaign Engine — production infra at near-zero cost
API IntegrationMeta Graph API · Sensor Tower API · WhatsApp Business API
System DesignProxy architecture · KV caching · audit logging · alerting
Next.js / ReactThis portfolio · AI Resume Builder (in progress)

Tools & Platforms

CRM & Attribution

CleverTapMoEngageAppsFlyerGoogle Analytics

Performance & ASO

Meta Ads ManagerGoogle Ads ManagerApple Search AdsSensor TowerGoogle Play Console

Data & Infrastructure

RedashHiveAirflowJupyterHubGitHub

Productivity & Infra

Google SheetsCloudflareVercel

Let's connect

Let's build
something
great.

I'm a growth strategist who builds the infrastructure himself. If you're working on something ambitious — a hard scaling challenge, an ambitious product, or a team that needs both strategic thinking and technical execution — I'd love to hear about it.

Open to senior growth, product growth & strategy roles — advisory, consulting, and collaborative builds.

Connect on LinkedInGitHub
✉ Email directly
📅

Prefer to talk directly?

Book a 20-minute slot on my Google Calendar — pick whatever works for you.

Book 20 mins →

Send me a message

Hit Send message to deliver it directly from this page, or use Open in mail app to send from your own email client.

* required

Alok Munshi · Gurugram, India · IIT Kharagpur '22 · Eternal · American Express · OYO

munshialok3@gmail.com copied!